Ulta
Unethical Business Practices complaint review

I went in a few months ago to buy cosmetics and was offered free issues to INStyle magazine. I know about the scam that they automatically charge your card for a subscription (and I hate the magazine anyway), so I declined the free issues. Against my will, they forwarded my credit card information to the magazine company and authorized them to charge it. If they snuck some small print on my receipt, I was not aware of it. This is a scam and is illegal! You can count on the fact that if you use a credit card in that store, they have the ability to give the info out to another company and charge on it. However you can file complaints regarding this against Ulta with the Illinois attorney general (the sate Ulta HQ is located in). The phone number is 217-782-1090 and the website is www.illinoisattorneygeneral. Gov. I encourage anyone who has experienced a similar sitaution to file a complaint and put a stop to this. We need to send a message that this business practice is wrong so other companies don't start doing the same thing. Also, you can file a complaint with the BBB in the city where the incident occurred.

Company: Ulta
Country: USA

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