Platinum Online Group
Unauthorized payment from checkong account, customer service cursing and hanging up on me

I received a call today and the man already had all my personal and financial information. I refused to verify it and he continued to rebuttal me. I hung up on him thinking it would end the call, but he called back! After getting frustrated I handed the phone to my husband and the man started to curse at him. I contacted Customer Service (which is not Customer Service, just a message center that will transfer your complaint), the woman hung up on me. How do they have all of our information before calling us? Isn't there a Privacy Act that prevents that? And since when did it become okay for them to call back?

Company: Platinum Online Group
Country: USA
State: California
City: Sherman Oaks
Address: 15165 Ventura Boulevard Suite 200
Phone: 8182559973

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