Viking Magazine Service
Verbal Abuse

I have had 3 calls a week or so ago from the company as I signed up for the service. The first caller promised me a particular magazine. Today, Chad called to verify my checking account information. As he started recording the call for confirmation, I realized he was talking so fast I couldn't understand him. When he asked me to verify a magazine I had canceled and verify another I hadn't requested, I told him "No". I corrected him and he told me that I had never been promised that magazine in the first place. He got verbally aggressive and "threatened" to play back the second caller's tape of my verification of that fact. I told him I just wanted to cancel the account all together. He started yelling at me and stating my financial responsibility to the company, irregardless of my cancellation. I told him repeatedly to cancel the entire account. He raised his voice over mine each time.

Finally, I hung up. He called back and said that he must have disconnected me. I told him I hung up on him because I refused to be spoken to like that. He continued his previous tirade in increasing volume. I hung up again after telling him repeatedly to "Stop!". He called back and hung up at least 4-6 more times after that. As I don't have call-waiting, I went ahead and notified my bank of the cancellation and asked they deny any request from that company. I had no more call and hangups after that. I contacted their customer service department and was told that my account was already canceled. I followed up with an cancellation email to the customer service department (and will be faxing a cancellation) as is my right within 14 days. I don't trust these folks and wonder how they can stay in business. Check out their Better Business Bureau reports; they verify our consumer concerns.

Company: Viking Magazine Service
Country: USA
State: Minnesota
City: Bloomington
Address: 9201 East Bloomington Frwy #F
Phone: 8003399492
Site: vikingmagazine.com

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