Comcast - Comcast Cable
Billing Address Privacy, Rented HD Equipment and High Prices

I'm not sure if anyone else is having the same problems with Comcast that I am but here are a few of my issues.

1. I called and asked comcast to keep my billing address and my service address separate and to not give out my billing address, I have recorded phone calls, e-mails, and live convo's with their reps where they specifically indicate to me that they CANNOT promise that my information is safe in their hands.

2. I have an HD receiver that I purchased off craigslist... And you guys are telling me that you WON'T allow me to use it with my service, instead you are insisting that I rent new equipment. So what you are really trying to tell me is that you are not interested in customer satisfaction, you are only interested in my money. That says quite a lot to me, and it should say a lot to everyone else. (You don't offer the ability to buy HD receivers, or anything, you force people to rent, which is highly against the customer.) But instead, I have this HD receiver that I purchased that I can't do anything with because comcast sucks.

3. Why is comcast.com run by an affiliate? Isn't that like Google being run by Yahoo or some shit? It doesn't make sense.

4. Your prices are absurd.

I created this report today because comcast, you really do suck. You rip people off, you are incredibly rude to your customers, you steal information and hand it out to whomever asks for it... I cannot wait until your monopoly in colorado is done... So we the people can get rid of you and go with a company that is actually interested in growing. Wal-Mart didn't make it to the #1 spot by being rude to their customers and ripping people off. Google didn't make it to where it is by being rude to their customers and ripping people off. Comcast. You may be the only provider in this area for now... But rest assured, once you've got a competitor (google, most likely), you will lose most of your customers because all of them hate you.

Company: Comcast - Comcast Cable
Country: USA
Site: comcast.com

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