Tel3.com And Tel3Advantage.com
Tel3advantage, Fraudulent site, poor customer service, rip-off

Clearly fraudulent.

So I sign up for an account on tel3advantage.com, give them my CC # and other personal info, then continue to the last page. Poof! Instead of seeing a confirmation message I read: " Sorry your Credit Card was declined". I go: "what the..."

When I checked my credit account there is a charge in the exact amount of the supposed transaction. I call the bank they tell me " we accepted the charge and your transaction with that merchant went through. All you can do is file a dispute." I then check my email. No emails from tel3. Clean. No account set up, no PIN #, nothing. I was charged for hot air.

I called customer service. Hard to get through. Finally somebody on the line, foreign accent, mexican or indian keeps telling me "you are breaking... I can't hear you" What??? I just called a number in the US, I wanted to be connected with someone in the US not overseas!!!

I tried online chat. Had to wait 3-5 minutes before I get a back reply. Pretty sure the customer rep was using dial up Internet somewhere across the ocean. And they provide phone service?! Are you kidding?

So now I have to make up my mind what do I do first: Call BBB and tell them these are crooks, get them off the list of accredited companies and then the bank or wait.

Anyway I am disatisfied. And my only regret is, I should've checked with usacomplaints.com first, before putting trust in these scammers. There are other reports on this company with various endings.

Don't make the same mistake. Staw away.

Company: Tel3.com And Tel3Advantage.com
Country: USA
Site: tel3advantage.com

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