Frys.com, Fry's Electronics
Verified information and then screwed up a $500 orde

Frys.com has some serious issues. I placed an order around 4:30pm for a laptop and had chosen overnight delivery. I verified the order with them around 8:20pm and I informed the lady that it was imperative to receive it the next day. She said that wouldn't be a problem. Later, I receive another call from them wanting to verify the same information that I verified with the lady. When I did, the guy stated that it was too late for the order to process, after I had already given them the information before the cut off time for shipments earlier. I was upset and let him have it. I don't know what is up with their customer service or shipping, but a lack of communication they definitely have. They were rude and weren't even trying to own up to their mistake. I asked if they could ship it same day so that my mom could receive the item on time since they originally screwed up the order. They refused to do so.

Company: Frys.com, Fry's Electronics
Country: USA
Address: 4000 Air Park Cove
Site: frys.com

  <     >