American TV
Awful service

It got per week to obtain the support individual to check out our Asko dishwasher. He requested a component and stated he'd be in per week. 1 week later he included the incorrect component. (Asko's Problem) I questioned when the component might be expedited and he explained "no, we have to undergo our regular programs". I questioned just how long it'd consider and he explained 5 times. A scheduled appointment was put up for 8 nights later-after we'd to contact and pleed for this. 8 nights later no service-man turns up in the consultation period. No concept was left to see us. We named National and experienced that customer support was rude an brief. They stated the component hadn't appeared, stated it'd be within another week. Again it might not be fast they stated.in my own company we walk out our method to correct our mistakes in order to maintain all clients happpy. It seems Ammerican should have to a lot of enough company from current customer-base they do not require new types.

Company: American TV
Country: USA
Site: americantv.com

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