Comcast
Late charges

I chose to "update" my analog boxes to electronic. I purchase them to be shipped and was informed it'd consider three to five times in order for them to appear. Following a week passed I named to confirm the order and was informed by Comcast they had no report of the purchase. Since I have was informed they may be self-mounted, I questioned easily might choose them up. I did so nevertheless when I got home I really could not obtain a link. Following a lengthy delay somebody attempted to assist by doing some distant assessments. This did not work and he or she plan a specialist in the future out (I had been informed that I'd later be charged for this!). 24 hours later two comae also it got them over 1.5 to resolve the issue. So much fo home-deploy.

Next, I obtain a statement no just for the specialistis visit however for 6 wire boxes! I've three (one is roofed within the support). Comcast stated they delivered 3 (you realize, the purchase they'd no report of) and combined with the 3 I acquired, that I'd 6. Following a prolonged dialogue, including studying all the sequential numbers, Comcast didn't trust me (like a client, not enjoy being named a liar), they insisted on delivering anyone to observe how several containers I'd. I got occasion from function to meet up the man. He arrived and was surprised to discover why he was there (obviously him arriving without understanding exactly why is itself a secret in my experience). He verifed I just had 3. After a few months I am still being charged for that six. I've named many times and also the individual I consult with claims I've been acknowledged the correct quantity but I keep getting billed incorrectly. About the last-call I informed the individual I'm not spending something till I obtain a proper statement. I simply tested online, today they will have struck me having a late fee. Numerous calls of lost moment, trips I am incorrectly billed for, appointments by people without them understanding why, wrong billings, time removed from function, today overdue costs! IT NEVER STOPS with one of these people.

Company: Comcast
Country: USA
Site: comcast.com

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