Microsoft Corporation
Office student and home, MS Office BAIT and SWITCH practices of Microsoft in Selling Office Home and Student 2007

Internet & Web

Microsoft is resorting to Bait and Switch tactics in marketing its Home and Student version of Office 2007

I enrolled for a 90 free trial of this product which came pre installed on an HP computer I purchased this year. The trial was to expire on November 30th

Starting a few weeks prior to the expiry Microsoft started sending me emails urging me to buy a licence. On the 27th of November they sent me an email with an urgent offer... If I bought it bevore November 30th, I could buy it for $79.95 instead of $149.95!

When I followed the link in the email and tried to purchase the licence, I could not enter my mailing address because the form had the USA as the only country option, but there was a link below to click if I wanted to change the country.

When I clicked that link, the screen changed and the price went up to a value which was about $143.


Company: Microsoft Corporation
Country: USA
Site: microsoft.com
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