Clear
Clearwire Deceptive Company, Bad Customer Serive and Invalid Contracts Marietta

Do not get clear!!!

It is a headache and pain!!!

They accused me of signing a two year contract that i was never informed of!

I chose Clear because I thought it would suit my needs. A lady from work said that one of her friends had it and it works well for her. When i bough it from the man at the mall he said that i could upgrade my service or cancel at anytime (WHICH SOUNDS LIKE A MONTH TO MONTH DEAL TO ME!). When i tried to log on two days back to back I never picked up a signal. Days later i contact support online who says there was an update and that the next day I should be able to pick up signal. When I got back from Ky I tried to access it again but still no luck. I contact technical support who troubleshooted and claims I am 1/10 a mile from the tower... But still no signal.

When he transferred me to cancellation they said that I would have an ETF because I had signed a two year contract. WRONG! There never was a contract. No john hancock from me nor my roommate. Now I have submitted a complaint to their coporate office, I have filed a complaint with the BBB and now on here. They are bad business.

Do not get caught in their trap!!!

Company: Clear
Country: USA
State: Nationwide
Address: 5220 Industrial Blvd
Phone: 8888883113
Site: clear.com

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