Camera Expo Orlando
Camera expo - orlando electronic expo commited fraud by showing me a dell laptop with all the specs i wanted and substituting it with a lesser spec unit at point of sale, and will not respond to email to sort out the issue

Internet & Web

This company showed me a sony viso and a dell laptop to choose from. The dell was supposed to have better specifications. I was a little unsure about buying a computer overseas so i got the salesman to boot the computer up and prove the specs were correct. The unit was booted off a USB Stick which I was told had Linux on it so the computer would not go through its registration boot up routine. It showed the system to have a due core 2.1 G processor, full HD monitor, WEBCAM, 350 gig HDD, 4 gig RAM, seperate video card with 1 Gig of RAM and came with a 1 year in house international warranty and a 2 year McAffee licence. When we got home and tried to register it we found it was not the computer we had paid for and was in fact a computer of substantially less specifications at an inflated price to what we could by it for retail in australia. The unit we have has only a 2 gig processor, the monitor is not full HD, the hard Drive is only 250 Gig there is no separate video card and it shares the onboard RAM. The warranty is not in house and the McAffee licence is only 30 days not two years. Dell have advised me to contact the reseller but supprisingly they will not respond to attempts to contact them via the details they have supplied on their no refunds or exchanges receipt. Additionally, we questioned them as to why they were not supplying us with a full specification receipt instead of the till slip. Now we know why!!


Company: Camera Expo Orlando
Country: USA
State: Florida
City: ORLANDO
Address: 8135 VINELAND AVENUE
Phone: 4072382582
  <     >  

RELATED COMPLAINTS

Dell Computer
4 year in home warranty, 2 years remain, will not repair a broke down Dell computer

Dell
Monitor not covered under warranty with computer, always asking to extend warranty for computer never mentioned monitor

Dell Computers
Dell computer warranty is NO GOOD

Dell Computers
Dell Sells Defective Hardware

Iola Technologies, LLC
My computer no longer works after check-up by Iolo technologies

Dell Computers At Dell.com
Dell corporation dell, laptop

Dell Computers
Does not honor warranty

Dell
Bad service

Dell Financial Corp
Dell financial corp. Sent me a used computer but never adjusted my account

Dell Computer
60 Days trying to get computer to work, 2 weeks getting a return authorization Dell says they didn't receive everything won't return money