Charter High Speed Internet
Internet intermittant / out for a week

A significant interruption happened on Monday August 17, influencing more than 5 million clients at Constitution. Ever since then, my web connection continues to be sporadic, and totally ineffective permanently areas of your day, often between 9a-6p it's up only area of the period. I place in a call last Thur Aug 20 to aid within the telephone. I had been planned to get a assistance phone 2 nights next on Sat Aug 22. Each morning a technology arrived and transformed my cable modem. It worked for around 15 minute, then your support became unreliable again. I named assistance, another technology arrived about 3p on August 22 and explained the issue was outside my house along with a "first reaction" group could be out within 48-hours to appear into. I called tech-support on Friday August 24, they explained no body could be out to check out the issue until Tues Aug 25 between 8a and midday, but they were permitted as much as 10 times (a company) to complete the task. Irun a skill company at home. Which means that within the worst-case, I might be without trusted online sites for 17 times. That is undesirable.

Rick Duim

Http://duim.com

Company: Charter High Speed Internet
Country: USA
State: California
City: Calabasas

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