Charter Communications
Poor service

Internet & Web

Constitution shifted in and got over our regional supplier. 7 weeks before an automobile hit an electrical post and knocked-out our support. Many times later service was repaired, nevertheless since that time we've had exceptionally bad support. We've had every tech-support individual out to the stage where we all know one another by first-name. Today, we've been provided every justification UCAN envision, from you will need a Fresh modem, (which we instantly changed @ their rto we've a break in the primary supply-line. Today our Support continues to be extremely bad. One technology recommends we've total package reduction and another technology claims he cannot find any issue. This seems to be sporadic plus they cannot discover the break. We survive a dead-end street and r the final home about the point, capis up! Duh! The point may be the issue plus they simply need do the repair. We were recommended we'd obtain xcredit on both telephone and web untill It's fixed and recently we obtained a stop notice. Supply up with this. Company, what do I actually do today? Obtain another supplier!


Company: Charter Communications
Country: USA
State: Alabama
City: Fort Payne
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