Plumchoice
Rip-off computers computer software virus technical support

Ted Werth is the slumlord of the internet, PlumChoice is supposed to be the "GREATEST NEW THING" Yeah well... Not so much. On many occasions I have made appointments for my computer to be repaired "via the internet" and the company just does no complete those appointments. On over 4 occasions their "scheduling system" has malfunctioned. At this point you make another appointment, then wait again another 4-5 hours or even over 24 for another appointment. Their services are not guaranteed, and it's "BEST EFFORT SERVICE?" and they still get your money. Currently I am locked into a contract for a year and have to pay my 15.00 or so dollars a month. I will never let them touch my computer again.

Last time they connected, somehow they deleted my hal. Dll file. This file is a crucial operating system file, and without it XP will not load. I had to do a full system restore. All if not most of the companies employees are temporary I have found through research, and only have the minimum requirements to work on PC's such as an A exam. I would not use this service ever again, as I said before, because I feel, that an actual technician working physcially would do a better job, hell a monkey would do a better job, they tech's won't even conversate with you on the other line.

Everything is scripted. It's kinda like talking to a monkey!!! Unfortunetly I am stuck in this contract. They will give you bad service, delete many system files that shouldn't because they are not knowledgeable enough, oh and if they finish, and your dcomputer no longer works. It's not their fault, they will say this time and time again, and just take your money. Please people get the Geek Squad, or A local Proffesional's who are temp - to hire, that just looking for quick money with no real concern for you computer.

Concerned Internet Use

Company: Plumchoice
Country: USA
State: Massachusetts
City: Billerica
Address: Federal St

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