Intrex Computers
Charging for repairs without giving an estimate abused & mistreated ripoff
- 06-06-2003
- 3
An Intrex computer, under warranty, was submitted twice for repair because of sound problems. The first time, no problem was found, although symptoms continued. Last week, the computer was exhibiting the problem more consistently, so we re-submitted it. The computer is still under warranty.intrex asserts that the problem is in software, that the problem is fixed, and that the charge is $60. (!) We received no estimate, and were surprised by this. BTW, The Chapel Hill, NC Intrex says that they call their customers with estimates to avoid situations such as this.
Company: Intrex Computers
Country: USA
State: North Carolina
City: Cary
Address: 2448 SW Cary Pkwy
Phone: 9194681915