Quality Paperback Boob Club
Rip, fraud, no customer service, they just want your money

This company must be sufferring from the financial downturn and have decided to scam their customers for whatever they can get. Two sets of books I did not order were delivered to my door. When I called the company they promised to send return labels. Never happened! Every CS rep I speak to has a different story. I sent the books back all in one box, but of course I owe a late fee because I waited believeing they were sending labels. They admit they got books but will only credit me for two.

I have been emailing precise problem explanation (their computer system changeover) for 6 weeks. First there was no response, now I get emails ignoring everything i said. Of course they claim I owe them money, but will not explain how! I keep asking for an explanation and get no response, just the refrain "you owe us this amount and you have to pay". I actually have overpaid on my last purchase to them to stop the constant harassing billing.

Mostly all I get when talking to someone is a big run around and nastiness. They act like I am just too stupid to understand their billing. One CS rep told me what I was looking at on their website billing history did not exist. I can not wait to settle this so I can close my account. I have wasted so much time with this nonsense. If books from QPB show up on your doorstep-send them back unopened and get proof.

Company: Quality Paperback Boob Club
Country: USA
State: Indiana
City: Indianapolis
Address: PO Box 916432
Phone: 7179182665

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