Best Buy
Scam and cheating

Internet & Web

I recently purchased TaxCut Premium Federal State e-file through BestBuy online. I had seen a copy of the product in the store advertising 5 free e-files, but had not purchased it there. I had also compared TaxCuts website to see the various versions they offered and all included 5 free e-files.

When i went to purchase the product online through BestBuys website there was a picture of the product that had the 5 free e-file logo on it, but apparently the product description mentioned only 1 free e-file and that is what i got. BestBuy now refuses to refund or provide me with an up-to-date version of the product, and as of today the misleading image is still on their website.

They also did not post my review of the product warning others that this may not be the version they are trying to get and to look closely at the product description.


Company: Best Buy
Country: USA
Site: bestbuy.com
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