H&R Block
TaxCut Deceptive Advertising for 2008 TaxCut
- 03-08-2009
- 36
TaxCut Premium Federal State e-file 2008 software advertising and packaging implies that e-filing is included for both federal and state returns.
TaxCut Premium Federal State e-file 2007 software DID include free e-filing for both federal and state returns.
The name is the same for 2008 but no state e-filing is included. Apparently it says this on the fine print on the box, but many people including myself download it from various retailers. This is also the fault of TaxCut retailers who don't point out the fact that state e-file is no longer included.
I discussed this with their live chat support and they said they have NO product that includes state e-filing. It is rather deceptive to call it the same thing, charge the same price, say "free e-file" on their site, but not include state e-filing.
Company: H&R Block
Country: USA
State: Kansas
City: Kansas City
Address: One HR Block Way