TigerDirect.com
XFX Video Card Refused a rebate because no packing slip. Packing slip was included

Purchased a video card from TigerDirect.com with a $30 mail-in rebate. Submitted the rebate form, UPC and packing slip. I received an email that my rebate was rejected from worldwiderebates.com. I went to the web site to view why my rebate was rejected and found that they upload a copy of the documentation that I submitted in a pdf file. I opened the pdf file and looked at the documents and sure enough the had a copy of the envelope and rebate form that I submitted but not the packing slip. BUT, they made a mistake.

For this rebate you are instructed to cut out a return address label from the bottom of the rebate form, which I did. So the bottom 2.5 inch x 3 inch corner of the rebate form is gone. So, on the pdf copy you can actually see the packing slip under the rebate form. The proof that the packing slip was included is on their own website in the file that they post to deny my rebate.

I have copies of all my forms that were submitted and also I downloaded a copy of the pdf file from their website. You can see for yourself if you go to
http://worldwiderebates.com/customer/? 6381080631288920

I tried calling the rebate center and was stuck in a circle of messages until I finally could ask for an operator and then was disconnected. I am allowed to try and resubmit the rebate which I will do, but the scam is to make it difficult so that a lot of people won't resubmit

Company: TigerDirect.com
Country: USA
State: Florida
City: Miami
Address: 7795 W Flagler St. Suite 35
Phone: 8008886111

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