Dell
Rebate Not Paid Despite Faxed Packing Slip and Email Inquiries

Internet & Web

I purchased a Dell computer for my children in August. I was interested in the $150. Rebate, and thought it was a fair deal.

However, I never received the $150. When I checked the status of my rebate on their web site, it said that I "did not send sufficient paper work to them".

This was a lie, as I went to my husband's office to photo copy the packing slip before mailing it to them! After sending my complaint to them via e-mail, they asked me to fax the packing slip. Which I did. Still nothing!!!


Company: Dell
Country: USA
Site: dell.com
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