Best Buy
Unauthorized billing

11/12/08 the Geek Squad came out to fix my computer because I could not sign in or anything! So the 'tech' tells me that he had to completely strip it. The cost to me $299. I guess that's what he did because it seemed to work slightly for a few days but nothing like it did before. Then it reverted back to to not working.

I called GS back the first week of Nov. (supposedly had 30 day warranty). Naturally they sent out a different 'tech' who told me it would cost another $299 to fix. I told him to go. I then checked around and found another man that a friend recommended. He came and told me that GS should have told me on the first call that I should buy a new computer because it's so trashed. That I did for less than $500. I do not recommend the Geek Squad!!

Company: Best Buy
Country: USA
Site: bestbuy.com

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