Qwest
Charged $200 Early Termination Fee After Transferring DSL Service
- 01-07-2009
- 7
We moved about a year ago and we transferred our Qwest DSL service with us. We knew there was a 2 year minimum to keep the service or there would be a $200 fee for early termination. They told us that when we moved and asked about terminating the service. What they did not tell us is that by transferring the service we were agreeing to two more years of service. We just moved again and when I called to cancel the service they insisted we would have to pay $200. In my opinion this is unethical.
Company: Qwest
Country: USA
State: Colorado
City: Denver
Address: 1860 Lincoln St