Qwest
Price Jumped to $110 and Rude Agent When Terminating

Internet & Web

Extremely obnoxious when terminating service. My internet bill from Qwest went up from 19.99 per month (6 months) to suddenly over 110.00 (internet alone) - they did not disclose this price initially. I told them I decided to change to MediaCom, and they put me on hold forever - finally the very obnoxious guy (extremely rude) agreed to terminate the service - He sounded mad, I asked him to mail confirmation statement (termination of service with Qwest) - almost threatening tone of voice. Now are they going to annoy me again by not keeping their words??? (I read they keep charging even after termination of service).


Company: Qwest
Country: USA
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