Comcast
Rips off exsisting customers
- 12-24-2008
- 9
Comcast was my provider for internet, cable, and phone. I was paying for a bundle package in the amount of $114 a mth. But they were charging me 50 extra a mth. For the digital boxes and sports package, that I could get all included in the price at dish network. So I contacted them and they told me that the double play package is $52.90 so I went with the dish thinking I would be saving money. Guess what, NO I AM NOT they told me because I am an existing customer that I can not get the double play deal at $52.90 WHAT? I have been a customer for 4 years and they want to charge me $90 a mth. For internet and phone services. I can not believe it that they want to charge me that much as an existing customer this is the treatment
I get for being a loyal 4 year customer to them and I have been paying almost 200 monthly bills to them. I was furious about this when you contact them you get so many different answers from all there employees that seem to be not trained very well. I just can't believe they would rather lose my business than give me a good rate to stay with them. Comcast sucks! The internet goes out all the time and runs like dial up at times. It is the worst internet I have ever had in my 33 years of life. I refuse to deal with their nickle and dimming me any more. I canceled my services to them and told them I will do everything in my power not to have them as my provider for anything ever again.
Anyone interested in saving money do not sign up with them without doing your homework first because once you are a customer of theirs they no longer care about you. They just want to suck you in and then charge you for everything!
Company: Comcast
Country: USA
State: Michigan
City: Lenox
Phone: 8002662278
Site: comcast.com