EFax
Watch your cancellations carefully!

Please beware of Efax. They have a good product but are unecessarily difficult to cancel service. I cancelled service in September and was told they would give me two free months. I called again at what I THOUGHT was the appropriate time and tried to cancel again. They AGAIN gave me one month's free service. When I received my credit card statement, I noticed they had charged me the monthly fee. When I called and questioned, they told me that I had called too late and they would not reverse the charge.

Customer Service was unintelligble and did not listen to my problem. Chat line disavows any responsibility. Don't let this happen to you: when you need to cancel, don't take the freebies - you will pay dearly in the end! This happened to me twice with this company. I'll be looking for another fax provider if needed in the future.

Tb
Orlando, Florida
U.S.A.

Company: EFax
Country: USA
State: California
City: Hollywood
Address: 6922 Hollywood Blvd., 5th Floor
Phone: 3238173205

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