Efax - J2 Global Communications
J2 Global Communications, Inc. Harder to cancel service with efax than aol
- 03-15-2010
- 34
Keep your money and do not sign up with efax. There are cheaper services available online for fax service. I called them to cancel the service.
Efax is more difficult to cancel than an AOL subscription. It must have taken me 45 minutes. I was on hold forever while they kept playing the same message over and over again. I finally hung up. I emailed customer service to cancel. That was not good enough for them. They emailed me that I had to either call them on the customer service phone line or go to www.efax.com/cancel. I chose the internet site as my choice. The live chat rep tried mightily to talk me out of canceling my account. It was de ja vou all over again — just like trying to cancel AOL. Stick to your guns and just say NO to them. Their customer service is atrocious!
Company: Efax - J2 Global Communications
Country: USA
State: California
City: Los Angeles
Address: 6922 Hollywood Blvd., 5th Floor
Phone: 8009582983
Site: efax.com