Techies
Utah failed to complete website development
- 11-11-2008
- 3
"Techies" of Kanab, UT agreed to develop a website for a fraternal group that I was representing. I had previously attempted to develop our groups own basic website, with the help of a friend, using dream weaver. The company Techies CEO, Dustin Pederson, agreed that he could do it, giving the impression that it would be no big deal by taking all of our materials and going forward and improving on the work already done.
Pederson was aware that I was not very informed about web site design, as he took $338 for server use and getting the site on line. I was given the impression that it would be a simple process to be up and running with a website within a few weeks.
Six weeks later upon reviewing his work, at my insistance, the basic site design was found to be not up to the standards that had been agreed upon. The web site was sloppy and navigation was terrible. Actually, very little had changed except for the content materials being added.
Pederson claimed that he had further technical issues which required writing of new code to fix the existing problems. And with adding additional materials to the partially developed web site takes time. He said these issues would not be a big thing for him but would take more time. I explained that our group needed the web site on line ASAP. He was paid $600 to continue. He still had not given time or cost projections, but acted as if it was no big deal.
Five weeks later nothing had changed, no work done.
During this entire time frame of 11 weeks, it was I who innitiated all contacts, I was never provided with any paper work, time sheets or progress reports. When I spoke with Pederson, I was given numerous excuses, that was when my messages were returned. Usually we had to go to his office to try to find out what was going on.
After almost 12 weeks and after our latest complaint to his office. Pederson called for the first time on his own, but now, to terminate the agreement. He said his employee had been disrespected by us asking for progress reports.
I immediately went to meet with Pederson, he claimed 13 hours of work when actually the basic web site design was essentially the same, still sloppy and not working properly. We were back to square one, nothing that Pederson or his business, "Techies" had done was or will be used on our web site. He took $938 and gave absolutely nothing in return but empty promises.
The site never went on line, we never used his server. No time sheets or copies of the original agreement was ever provided.
He said I owed him more money for his time, and I insisted that he owed me my money back since he did not actually do anything but create a mess.
The lesson here is to get all the paper work up front, estimates in writing and do not trust a techie who is nothing more that a geekie looking con man.
I am now convinced that I was strung along to get money from me, and when he knew that there was no more coming, He drummed up the excuse of dis-respect of his office employee just to get out of his committment.
K-sam
Kanab, Utah
U.S.A.
Company: Techies
Country: USA
State: Utah
City: Kanab
Phone: 4358999237