Verizon DSL
Ripoff tricked lied to us

Internet & Web

I have had DSL with Verizon for over a year and I upgraded to their $59.95 package and was told I am eligible for that package. After all this time I was wondering why my speed was going downhill instead of getting the speed I was paying for I contacted support and they sent someone out and my speed picked up after 5 minutes of him leaving my house my speed dropped way down.
Now I am being told my support that I am too far away for that speed and I should contact billing and have them give me credit for all this time and change me back to their $39.95 package.
I would not recommend Verizon DSL to anyone.


Company: Verizon DSL
Country: USA
State: New Hampshire
City: Dover
Site: www.verizon.net
  <     >  

RELATED COMPLAINTS

Verizon telephone company dsl division
VZ vz verizon Verizon Triple play bundle etc Verizon are LIARS! Bad, Fraud

Verizon High Speed Internet
Verizon high speed internet verizon high speed internet services are just ripoff... I had 1mbps line for internet. And that was working fine. Just for promoting fios... Verizon cut down the speed to 20kbps. And that is ridiculous

Verizon
High Speed Internet Verizon cheating & misleading new customers on high speed internet Internet

Verizon High Speed Internet
Did Not Provide Service

Verizon FIOS Internet
Charge $60/month for FIOS plan up to 15 mbps but only capable of delivering up to 1 mbps

Verizon
Verizon Communications Verizon, DSL, High Speed Internet Internet

AT&T Internet Service
Slow Internet Speed

Verizon
Verizon Communications Verizon High Speed Internet is Scam

Verizon
Poor Untrained Uncaring Customer Support - DSL High Speed? Internet

Verizon FIOS
Forced to buy verizon fios