Circuit City Extended Warranty Scam
Ripoff

I read about the gentlement was felt he was ripped off by Circuit City's Extended Warranty. That's nothing! They've had my computer FOUR TIMES for the same problem!!!

The first time (October) I got it back, IT WOULDN'T EVEN TURN ON!!! After waiting almost three weeks to get it back (they replaced the motherboard), I had to call their service department and waste countless hours "trouble-shooting" over the phone. After waiting another week for someone to come out to my house - he (he being ANOTHER independent contractor to Circuit City) tells me the service people connected the power button WRONG!

Within a few weeks (December), we had the same problem (what we originally thought was the video card), PLUS now it won't hold the time (a simple battery replacement). I'm told my particular motherboard had an integrated battery and that I would have to again send it to service.

Again, almost two weeks later I get it back (they replaced the CPU)- and IT STILL WON'T HOLD THE TIME. This time, the computer didn't even last 24 hours! Again, I'm waiting for someone to come to the house. After about a week, they AGAIN replaced the motherboard. Guess what. Still doesn't work properly. So - they're going to send someone to the house AGAIN to (you guessed it) replace the motherboard, EXCEPT, they send him the wrong motherboard, and he can only change the battery (yep - its NOT integrated)!!! That fix lasted a few days.

Now - I can rarely get past the logo screen and when I do, it freezes or simply shuts off. So - this would be a FOURTH replaced motherboard. Maybe if they would actually try to fix the problem instead of simply changing parts...

Company: Circuit City Extended Warranty Scam
Country: USA
State: Ohio
City: Cleveland
Address: ge/zurich

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