Verizon
Verizon's horrible customer service

Internet & Web

I’ll set another election set for Verizon being among the worst. I named 2-3 weeks ahead of time to obtain Web put up over time to maneuver into our new home. They offered me a beginning day, but stated I really could begin the support earlier so long as we'd the equipment– all I'd need to do was contact. (I Would also prefer to note below that I work at home via Web, therefore it was especially very important to confirm that people might have Web in the home the moment we shifted.) Going evening comes, we've our Verizon gear, however they WOn't provide us support.

Therefore, we delay several more times for that “official date.” Phone again and there’s specialized issues — so they are able to deliver somebody out to check out it within the holiday weekend. We have to be within our home on July 5, from 8:00 AM to 7:00 PM — an 11-hour time frame! We delay all day long — and nothing. No technology men appear whatsoever. Fundamentally, following a whole of fourteen days of the absurd back-and-forth and hours dropped we stop the service-we never obtained and proceed to another supplier.

Obviously, they nevertheless bill us $100 for that service-we NEVER noticed.


Company: Verizon
Country: USA
  <     >  

RELATED COMPLAINTS

Verizon
Scam and cheating!

Verizon FIOS
Scan, billing, customer service

Verizon Phone Service
Billing problems

Verizon
Verizon customer service - verizon home phone

Verizon
Customer Service

DSL Extreme
They have charged my bank account $253.69

ILD Teleservices Inc
Phony billing on Verizon Acct

Verizon Home Service
Money verizon say s i owe

Verizon Online
Overbilling

Verizon Fios
Problems with system not resolved and no follow up Garland