Ebay
Refuses To Close Accounts Of Unsatisfied Sellers multiple invalid excuses, hours on "live help" fruitless

After numerous concerns with eBay regarding fraud, access to personal information and bias against sellers, I have decided to close my account. When I follow the procedures outlined to close the account, I am given an error message that is inaccurate. I have emailed eBay at least 7 times and used their online chat "live help" feature and been online with them for over 2 hours only to receive multiple excuses as to why they can't close my account, none of them valid by their own admission. These invalid excuses include:

1. That my account has open listings (it doesn't).
2. That my account has open half.com listings (it doesn't).
3. That my account is suspended (it's not).
4. That there's a "glitch" (there isn't... I was able to close a separate account within 2 minutes with no problem).

I feel this is an attempt to keep my personal information available to them for fraudulent purposes and it's unacceptable. They need to close my account immediately.

Company: Ebay
Country: USA
State: California
City: San Jose
Address: 1525 Hamilton Ave

  <     >