Walmart.com - Walmart
Online promises 7 to 10 business days, then later amends to 15 days

Placed order online for a digital camera on Sunday May 11. Online site says it takes 7 to 10 business days to process order. I needed camera on Sunday May 25. Looked at online-tracking the following week, and it said my order had left their Apple Valley, CA warehouse on Tuesday May 20.

Waited till Saturday May 24, and I never received email notifying me the order is ready to be picked up. Online-tracking clearly said it's "en route to store" on Tuesday, and Walmart's Apple Valley, CA warehouse is only 62 miles from my Pomona, CA Walmart store. Went to Walmart (Pomona, CA) on Sunday May 25, and was told my order was not there, and was ADMONISHED for coming to the store without waiting for an email.

I now realized Walmart.com will promise "7 to 10 working days" when you place order, but when you later check online-tracking, it will say "will arrive between 11 to 15 working days." I would not had placed order had I known it would take so long.

Walmart.com will renege on promise to deliver inside 10 working days, and will amend & extend it to 15 (or more) working days AFTER you had placed your order.

Company: Walmart.com - Walmart
Country: USA
State: California
City: Brisbane
Site: www.walmart.com

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