Walmart.com
Checking account debited for failed online orders

Internet & Web

Attempted to place an order online. Site kept kicking me to error page saying my card info was incorrect. After several attempt and all failed gave up and closed page. Now for two of my failed attempts to purchase said item I have a debit on my account yet Walmart.com says I have not placed an order. No duh! This is the reply I got after several failed attempt to email them cause their site was not working I kept getting connection timed out response. No mention of the money stole or what they will do to fix it just to bad sucker!

On Thu, Mar 8 at 4:10 PM, Walmart.com Help wrote:
Hello,
Thank you for contacting Walmart.com regarding your online purchase inquiries. Andre, we sincerely apologize that the place your order option of our website was not available during your visit to Walmart.com.
We strive to provide our customers with the best online experience possible; with that in mind, please be assured that we are working as quickly as possible to get that section of the site resolved. Please continue to check periodically for resumed functionality.

Please note: we have logged into your email... Account and they are no order purchases registered.
We thank you for taking the time to send us your suggestions and comments to help improve our Web site. We value your input in continually improving your online shopping experience. Your satisfaction is our number one priority!

(Myname), if we have not fully answered your question or you have additional questions, please reply to this email.

Sincerely,
Walmart.com


Company: Walmart.com
Country: USA
Site: walmart.com
  <     >  

RELATED COMPLAINTS

Walmart
Online Sale Checkout Failed Then Site Down for Maintenance

Walmart.com - Walmart
Online Order Delivery Time Extended From 10 to 15 Business Days

Wal-Mart
Credit Card Charged Weeks After Online Order, Policy Not Disclosed

Walmart.com
Duplicate Unauthorized Order Charged Again After Bank Reversal

Walmart
Online order error and unhelpful support, offered only $15 coupon

Walmart
Music Downloads Failed, Customer Service Nonresponsive and Card Billed Twice

Walmart
Online Order Undelivered and $43.47 Refund Not Received Since 12/20

Wal-Mart
Online Pickup Order Lost, Two-Month Refund and Unrelated Canned Reply

Www.WmartGifts.com.com
Consumer Report