Neurosoftcorp
PC DOC PRO Lacking intergrity and misleading - AVOID New York City

Avoid Neurosoftcorp and it's software product PC DOC PRO! They offer a free trial verision, but it will only fix the first 50 problems (usually will identify 200-300 problems). Not much of a trial, but a lot of scamming companies will do the same thing and avoid letting their product really show what it can or can't do. From their website "trial edition allows you to fix a limited number of errors for free."

Purchased a license to allow me download updates for 30 days @ $29.95. The software created more problems and requested a refund since the company states 100% No Risk Refund. After requesting details on their refund policy it shows an intent to mislead and make it so time consuming for the consumer to make it not worth the effort. Another common scam to offer 100% refund, but make it so tough that they won't have to refund any money.

From Website:
You can choose the Gold Key for $29.95 which enables you to repair all damaged files and updates for as long as 30 days and premium support with our analysts, or choose our best value offer a Platinum Key for only $77.95 with two licenses and benefit from the ability to repair damaged files with the latest research and updates for up to a full year!

From Website:
Our offer is backed up by a 100% Money Back Guarantee At Zero Risk to you. You won't find that anywhere else!!!

The fine print for refunds are not available, but they have 32 pages describing their product. Only after requesting details on the refund will they send you a link (not sure you can ever get their without them sending it to you), but it will come down to talking to support people to resolve any issues first, faxing, and letting them into your computer.

My software stopped working and they refused to give me an another key to get it working again because they said the software is only valid for the time period of purchase (30 days or 1 year). I said I didn't want updates, but only wanted to use the software I purchased, and they said it was for both.

Updates usually are available quarterly instead of monthly.

Avoid this dishonest company -
http://www.neurosoftcorp.com/about.htm

Company: Neurosoftcorp
Country: USA
State: New York
Site: www.neurosoftcorp.com/about.htm

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