Xheo
DeployLX The software is full of bugs and their support is awful. They also charge you extra to get the bug fixes

Internet & Web

XHEO do not honor their money back guarantee and their pricing is designed in such way so they can charge you for each time you need to get a bug in their software fixed. The software DeployLX comes with 90 days limited updates. If there is a bug in their software, and there are plenty, you cannot download update after the 90 days unless you fork out additional $390 or more.

I was unhappy with the software and asked for a bug fix for specific blocking bug but the owner Paul Alexander refused. At this point I was going to get a chargeback - after all I have paid more than $1000 for a software that stopped working properly after 4 months. Paul Alexander however threatened me that if I do that he will remotely disable all of the software we've sold to our customers with DeployLX protection embedded. At this point I had no choice but to suck it up and let him win.

I should have researched the company before I ordered the product - there are fellow developers with similar issues - http://ayende.com/Blog/archive/02/02/open-letter-to-xheo-that-is-not-a-good-way. Aspx

Avoid XHEO, DeployLX and Paul Alexander at all costs.


Company: Xheo
Country: USA
Site: xheo.com
  <     >  

RELATED COMPLAINTS

BPowerhouse and Alexander
Complete scam Scam Israel

JCX. Software
Bad software and suport

Mechcad Software
Consumer Report

Software & Microcomputer
Live Chat Software - Chat Software

Software Hq
Tried to download photo software after purchase & never recieved

Roxio
Wastes time to install and does not work as stated

Wizardry Dvd Copier
Ripoff don't download this software.internet

Software-HQ
Software-HQ's products are bogus and thier service is horrible! Ente

Technology 21
T21 Owner... Now operating this website... internet

Dentrix Dental Practice Management Software Systems
Deficient software and support