Paypal
Account Limited After Selling Items, 528.46 Held for 180 Days

I have had a PayPal account since 2007. I had never used it other than to send payments for eBay items. I am in the process of moving and had some large items I really do not want to take with me, so I advertised them in the local trade times. I had a buyer who wanted most of the items I was selling, but he wanted to use a credit card. Knowing I had the PayPal account and that PayPal was supposed to be "safe," I referred him to them to pay me. HUGE mistake. He made 4 payments to my account. The first was 50.00 to make sure I got it. The second was 800.00, the third was 864.98 and the fourth was 464.98.

A few days later I withdrew 1600.00 to my bank account and purchased some other items on eBay for my children. This was on the 16th. On the 17th I received an email from a seller asking why I reversed my payment to her for a PSP I purchased. I explained that I did not and immediately logged into my PayPal account. Lo and behold, my account was limited. I went to the resolution center and saw they wanted my Photo ID and a utility bill.

Thinking this was okay because I had never received money into my account before, I provided the requested information. I called them and was assured the limitation would be removed after 24 hours. The next day I saw the limitation was still there, and this time they wanted invoices (which were sent through PayPal to protect my interests), shipping information, and also my supplier. I called and explained they were my personal items that I had at my home and that I was moving. I was told to write an email and send it to them with all the information in it, including invoices. I did this, and today I saw the limitation was still on my account.

I called them again and was told PayPal wanted to end their relationship with me. I said that is fine, just transfer the money to my bank account and close my PayPal account. I was informed they would not do that. They want to hold my money, 528.46, for 180 days. What kind of sense does that make?

PayPal is the most unethical business I have had the displeasure of dealing with. They are liars and scammers. Evidently they sit back and limit people's accounts and rely on the person forgetting after 6 months, and then PayPal gets to keep the money. BEWARE of this company.

Company: Paypal
Country: USA
State: Texas
Phone: 4029357733
Site: www.paypal.com

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