Vonage Internet Telephone Company
They keep giving us the run around about canceling our service, 1-VONAGE-HELP Internet

Internet & Web

We called vonage in November to cancel our account. They told us we had to call back the next day during business hours and someone could assist us. We called back and was on hold for over 2 hrs. Than when someone does come they give you the run around and send you to a department of well we can do better for you. We tell them we don't want it they say well you have to talk with my manager and he is not available right now.

Now they are calling us because we have not had the funds in our bank account on purpose and they want their money. They won't cancel for us but expect us to pay them. This is a total rip-off! According to our contract we are able to cancel but they just have one excuse after another. I want our account canceled and all these text messages they keep sending to my cell phone they can pay for.


Company: Vonage Internet Telephone Company
Country: USA
State: Nationwide
Phone: 8662434357
  <     >  

RELATED COMPLAINTS

Vonage
Cancelled Vonage May 8 when I got Charter. Vonage still billing Ripoff internet

Vonage
Ripoff people by continung to charge fees, even after following procedures to cancel and now I am getting a collection notice. Ripoff Internet

Vonage VOIP Telephone Co
Vonage VOIP Telephone ripoff dishonest fraudulent billing

Vonage
Do not do business with Vonage - Buyer Beware

Vonage
Terrible Customer Service & Policies on Cancellation

Vonage
Ripoff

Vonage
Vonage for a life-time of payments. Wow! And they just go up, and up and up! Bisbee Arizona Internet

Vonage
Disconnection fee

Vonage
(TELEPHONE) Victimized by Vonage! No Service! No Kidding!

Vonage
VONAGE customer service