Best Buy
Sealed Acer laptop return met with restocking fee and police called

My brother had purchased a new Acer laptop for me as a gift for $600 and after I got it few days after I decided to return it so the money goes back to my brother CC cause he was in need for the money.

Box was sealed then when I went to return it the CS rep broke the seal and checked everything on the laptop then she asked me for a restocking fee.

The opened it and it was sealed.

Manager came and was never helpful. The manager start yelling at me that I have to leave the store and was so rude.

I didn't want to leave cause if I leave I will lose my chance to prove that they opened it not me,

They called the cops and they asked me to leave and cops told me that I can take them to a small claim court in order to get this resolved,

Called 1800 Best Buy and they gave me a case # and that's it.

I will take them to court soon then I will post results.

Company: Best Buy
Country: USA
State: New York
City: Staten Island

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