Voip.com
Is a fraudulent company that does not provide service offered

Internet & Web

I signed up for this service in November. I was charged $45.00 for equipment which did arrive in a timely manner.

The day service was connected, I tried it and it did not work. I could not get any calls to connect. I tried for 3 days (over Thanksgiving weekend).

The following business day, I canceled and was charged $41.99 for a cancellation fee. I challenged the fee and was told that because my number was ported, the 30 day money back guarantee does not apply. Since the service never worked for me, there is no way to know if my number was ported, so I disputed all charges with my credit card company.

I am currently looking at taking action against this so called 'company' with a class action lawsuit. If anyone has already started this, please let me know.

If you look at the address of the company on Google Earth, it is in a residential neighborhood, which helps confirm my suspicion that voip.com is probably a couple teenagers working out of their parents garage.


Company: Voip.com
Country: USA
State: Florida
City: Indian Harbour Beach
Address: 1300 Pinetree Dr #12
  <     >  

RELATED COMPLAINTS

Voip.com
Their 30 day cancellation policy is not true

Voip.com
They lost my phone number, accused me of porting it, then charge cancellation fee

Voip.com
Misleading promotional advertising, charged a disconnection fee of 14.90

Rocketvoip
Rocket Voip ripoff

CAS Cable
Cas Cable ripoff dishonest fraudulent billing not completing service orders

Way Beyond Communications
Ripoff Big Promises-Tough Results

Betamax Voip
Another Betamax Voip scam victim, Credit Card charged $75.00, I don't even know what Betamax Voip is Cologne?

VOIP.com
Big promises, ZERO followthrough and NO SERVICE! Ripoff

Voip.com
Don't expect support! Internet

Vonage
Cancellation Fees Holmdel New Jersey