Mystic Caravan
This company takes your money and doesn't send your merchandise

I ordered an anniversary present for my husband from this company. My husband is currently overseas and had arranged to be home for our anniversary. When the items I ordered didn't arrive on time I tried calling the company and the phone number was disconnected.

Next I emailed the company. I received an auto-reply telling me about all of these people's family and personal problems. The auto-reply also said that mailing items was their first priority. I tried to go back on the site but it says it is being "reorganized". I have sent several subsequent emails but I always receive the same auto-reply.

It has been 3 months and I still have never received the merchandise I paid for. No one has responded to my emails. This company is either a scam or they have no customer care and a very unprofessinal attitude. If they have so many problems that they can't send merchandise out, they should not be accepting anyone's money for that merchandise.

Company: Mystic Caravan
Country: USA
State: Virginia
City: Linden
Address: 183 Jericho Rd
Phone: 8885947534

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