Priceline.com
Billed for car rental after bid status showed rejected

Beware when filing bids through Priceline for anything. I recently bid on car rentals through priceline.

Following my bid I used their automated telephone service to find the status of my bid. I was told via this service my bid had been rejected. I also went on-line to their site and checked my bid status there as well. It also indicated that my bid had been rejected.

Imagine my surprise when I got home from my trip to find that I had been billed for the car rental that I did not receive. Priceline refuses to do anything to help me. I have contacted the assigned car rental company direct. They could do nothing but did give me a $50.00 voucher. That was Budget Rent-A-Car. Budget was very sympathetic.

Would I use priceline again? Yes, but with extreme caution.

Company: Priceline.com
Country: USA

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