One Communications
Double charges, overbilled, unreliable phone and internet service, will not return phone calls

In Sept. Of 2006 Jorge Veron of One communications came to my office. He told me he could save me a lot of money on my phone and Internet service. I said that sounds good but am worried about losing phones as that would hurt my business badly. I also wanted to see it in writing. He came back with a proposal in writing and assured me we would have hard wire, not just a modem in case of power failure. His proposal states a fee of 112.64 per month. He told me my total with my usage could be as high as 125.00 per month. Also I would get 2 free months. Last months bill was over $170.00. It took till Feb. 2007 to get started. Things seemed OK for a while then I lost all phone and Internet service. Every day for a week I spent HOURS on my cell phone calling Jorge and customer service. Every day I was told they would fix it that AM then that PM. I still can not get an answer as to why I had no service for a week. Now my phones die for no reason every once in a while. I have been told weekly for over a month by Jorge they will fix it. I am being billed by both ATT and One Comm. Because they still have not moved all lines over. I call Jorge 1 or 2 times a day and still no call back. I also am owed a credit for the double bill from One Comm. For the down time and the time I am billing billed by both Telephone companies due to One comm error. Jorge tells me every week or two he is on top of it. I do not know what he is on but it is not it. He is very good before the sale but a do nothing liar after. I called and asked to speak to his boss and am still waiting for a call back.

Company: One Communications
Country: USA
State: Wisconsin
City: Green Bay
Address: 2150 Holgren Way
Phone: 8002752088

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