Western Digital
Warranty ripoff Replacement Of Defective Hard Drives Fails Customers

I had Purchased a 180GB Western Digital Hard Drive from a reatiler and Installed it on my computer, It ran fine for 9 months and began to click and crash constantly So I emailed WD Support NO Responses Came of it I emailed Customer support and still Nothing I called and was switched from tech support to Customer Service like a pinball Until I finally called the HQ And was asked for a credit card number for an Advanced replcement Hard drive.

They Shipped me a Remanufactured 200GB Hard drive to replace the defective drive I installed the Remanufactured Hard drive and shipped My Old one back to WD.

Within 3 days of installing it I already had Errors in the system showing this drive was not being recognized then it would work fine and about 30 days later would crash causing me to lose all my data.

I sent Several Requests for support and again No Response WD talks about Award Winning Support But Where are they hiding at since they dont want to honor their warranty Since The Last request was sent WD has Made no Attempt to replace this drive and I just found out the 1 Year Warranty on my 180GB Hard Drive Had 3 Months left and this Replacement Only came with a short 2 month warranty so Is it Just that you pay $300 for a Product and try like hell to get it replaced to recieve a drive that was returned before and sent to you as a "NEW" drive and have your system fail while they make money off defective hard drives

Company: Western Digital
Country: USA
State: California
City: Lake Forest
Address: 20511 Lake Forest Drive
Phone: 8889358893

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