Helgeson Enterprises
"Rebate Zone.com" Poorly managed rebate processing - claimed that 2 separate submissions were lost in the mail

I purchased Pinnacle Studio Plus Titanium v10.5 from Fry's electronics on December 10. The product was advertised with 2 rebates to be claimed within 30 days of purchase and paid 6-8 weeks after submission. On Feburary 1, I checked the web site and could not find either of the submissions listed. When I called I was told they must have been "lost in the mail".

Additional research indicated that other buyers had similar complaints — the company is extremely slow in posting rebate submissions and does not pay on time.

Company: Helgeson Enterprises
Country: USA
State: Minnesota
City: White Bear Lake
Address: 4461White Bear Parkway

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