America Online
AOL ripoff screwed others too

After buying my grandaughter a PC. I recieved a disc in the mail from AOL for 1000 free hours. We decided to try it. After a week
of trying to get on line with AOL, and numeruos useless phone conversations with their so called costumer service and tech support, we gave up and went with a different company. (Which, I may add we had no trouble at all)

I immedeiately called and cancelled all services with AOL. This was in early April. During June I began having trouble with my checking account. Upon inquiring into the problem, I discovered AOL had made an electronic withdrawal from my account of $79.99. I called AOL and they did reimberse the $79.99 after ten days. Ofcourse I still had to pay for the checks that became rubber because of their so called costumer service erros.
NOW, I dealt with it once, But it is July 11, and it has happened again. $69.99 this time. When I called my bank to check this out, the lady I spoke to said that she had the same thing happen to her both in June and July. I say enough! I refuse to let them screw up my account and get by with it!!! WHO IS WITH ME???

Bonnie
EROS, Louisiana

Company: America Online
Country: USA
State: Utah
City: OGDEN
Address: PO BOX 1559
Phone: 8772090227

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