PayPal
Ripoff withholding funds they are not entitled to

Paypal links the accounts of users with the same address and telephone number (as well as users that send money to and from each other). I have the unfortunate situation where I have the same address as another Paypal user, (we live in the same building) and yes I have sent funds to this user from my Paypal account.

The other user had an incident that put their Paypal balance into a negative balance, apparently over $1000.00. Paypal took the liberty of freezing all accounts associated with this user.
What this means is, until this person resolves their negative balance Paypal has hijacked my account and the money in it.

The rules - I can receive money into the account, but I can't send money and my debit card has been deactivated. (Convenient for them right?)

When I spoke to the intelligent folks at Paypal I was told that I should:
A) Pay off the other persons balance for them in order to get my money. (WHAT?!!?)
B) Go to this person and plead my case i.E. "please, please pay off your balance so I can get my money"
(AND HOW IS THIS MY RESPONSIBILITY?!!?)
C) Wait 180 days until Paypal would release the funds (if they decided I was not a risk) (IS THIS EVEN LEGAL?!!?)

When I advised these people that this policy made no sense I got a whole bunch of "yeah, uh huh... Sorry to hear that".

The coup de grace is that the money in the account that they refuse to release to me is not acquiring interest. I was told, "We (as in Paypal) are not a bank".

So, not a Bank hmm... Just online extortionist.

Does anyone else think this is crazy?

Company: PayPal
Country: USA
State: California
City: San Jose
Address: 2211 North First Street
Phone: 4029352017

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