Tufshop.com
If you buy from here and it comes damaged, you are SOL Spring HIll
- 05-08-2002
- 11
I ordered an AMD Athlon XP 2000 CPU from these guys, along with a motherboard and memory.
When I opened the box, everything looked fine, but the CPU had bent pins and would not go into the socket, indicating it had been mishandled and possibly damaged.
I straightened the pins and inserted it into the motherboard and fired it up. The CPU fried immediately and would never even POST or boot.
It literally fried, as you could see the burn damage on it. I wrote to them explaining exactly what happened, and asked for an RMA to replace it.
They provided an RMA and I returned the CPU. Then they shipped it right back to me, citing their return policy that doesn't allow them to do returns on this item with the damage that it had.
They even had the gall to charge me for shipping the defective CPU back.
When I threatened to dispute the charge with the credit card company, they sent a frantic email asking me not to do anything and saying they would get back to me and do something.
Of course I never heard anything and I disputed the charge. (I suspect they just were stalling so that they could hopefully get me past the time where I could dispute the charge). That turned out to be a waste of time, but that's another complaint.
Bottom line: don't buy a CPU from these guys, cause if it comes damaged, or it's bad and fries on you, you are gonna be SOL, and out some real cash.
As a side note, I bought another one from Googlegear.com when I saw these guys at Tufshop are crooks.
That one worked for a time, but it started rebooting itself, and finally it cooked. I requested an RMA from them, and they sent me a brand new CPU that has worked perfectly for two months now, with no signs of any problems.
That's the difference between dealing with a fly by night shady outfit like Tufshop.com and a reputable company like Googlegear.
Ed
Janesville, Wisconsin
Company: Tufshop.com
Country: USA
State: California
City: Signal Hill
Phone: 5622900212
Site: www.tufshop.com