Aol
DSL item returned, acknowledging letter, still being charged monthly 8/9 months

Internet & Web

Ordered DSL from AOL, with 30 day return option. Didn't even open the box returned it to address given by AOL in August last year.

Have been charged every month since. Have spoken with at least 2 women on their billing staff who assured me that the money would be credited back, and that no more charges would be made to my account.

Even got a letter from them acknowledging receipt back of the item. Protested debits with my credit card company who say I cannot stop the payments being charged. Only AOL can do that.

Sydney
San Francisco, California


Company: Aol
Country: USA
State: Utah
City: Ogden
Address: P.O Box 1559 Ogden Utah 84402
  <     >  

RELATED COMPLAINTS

Beyond the Rack
Beyond the Rack consumer complaint

Best Buy
No Written Receipt Given for Credit Card Return in Portland

First Preimer Bank Credit Card
First Preimer Credit Card ripoff

Maleleuca - Malaleuca - Melaleuca
Didn't refund my money

Budget Rental Car
Billing Error - Rental car return

Asset Acceptance
Calls Continue on Four-Year-Old Debt Despite Do Not Call Registration

DermaPoise
Refund Still Missing Thirteen Weeks After Returned Product

Chase
Advice on Stopping Automatic Card Charges After Billing Disputes

Web Media Malls, LLC
Consumer Report

SlimTone Plus
Consumer Report