J.D. Marvel Products, Inc
Doesn't Delive

On 12/07/01 I ordered two bras from J.D. Marvel Products, Inc. Online. Had seen them advertised many times in the newspaper but figured ordering them online would get them to me faster. I received a confirmation email from them with my order number the same day.

I contacted the company on 1/12/02 and asked that they cancel my order since my debit account had not yet been charged. On 1/14/02 my account was suddenly debited by this company! On 1/16/02 the company emailed me to say I could not cancel my order because it was being prepared for shipping and I would receive it after a 2-3 week delay!

Today is 02/16/02 and I have still not received my bras, about 10 weeks since I placed this order, and 4 weeks since my account was debited and they sent their email stating my parcel should arrive in 2-3 weeks.

They no longer answer my email inquiries and their customer service line is busy 24 hours a day. Don't be fooled by the NY address, this company is in Canada.

Every week I see the ad in the newspaper for the same bras I ordered, from this same company. Do they only have the one set they sell over and over? Maybe they hope when I receive the ones I ordered they will be so worn out from shipping that I will return them and they can sell them to another sucker? That would explain the delay.

I don't think this company ever intends to ship until someone has caused such a fuss they are forced to ship a product in order to stay out of trouble.

Tell everyone you know to quit ordering from JD Marvel Products, Inc. And let's put them out of business.

Sheri
Tucson, Arizona

Company: J.D. Marvel Products, Inc
Country: USA
State: New York
City: Champlain
Address: Dept 721-109, Box 3270
Phone: 15144268715

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