Verizon, PA
DSL Far Slower Than Sold 10Mbps Plan In Philadelphia

Whatever you do, STAY away from Verizon DSL Internet Service in Philadelphia. Verizon isrunning a SCAM. They sold me 10Mbps DSL service when I switched from cable fourmonths ago. I ran a speed test and discovered I was getting 1989 56k modemspeeds. Called Verizon and the ignorant woman in repairs left me a message 1Mbpsis good, when I am paying for 10Mbps. I filed a complaint with the PUC and aftertomorrow will hire a contractor to repair the damage done by Verizon and takelegal action for false advertisement on the DSL. FIOS is not in my area yet.

For 4 months I have not had service and Verizon has failed to fix what they screwed up.in the end, everything falls on the repair supervisor, who should be fired.

When I asked for IdentaRing for a second line, initially the order was placed only to be told a week later, I had to pay for a full second line install, which was deliberately butchered by Chuck.

Company: Verizon, PA
Country: USA
Address: 1717 Arch Street
Phone: 2154669900
Site: verizon.com

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